We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following text discloses our information gathering and dissemination practices for this website.
Our site uses an order form for you to purchase our products. We collect your contact information (like your email address) and financial information (like credit card numbers). Contact information from the order form is used to send orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. You may opt-out of receiving future mailings. Financial information that is collected is only used to charge you for the products that you purchase and never sold or shared with other parties.
Shipping
Shipping charges are estimated at 11% of the total order amount. However, the freight amount may be adjusted lower in certain circumstances. In all cases, the minimum shipping will be $8.50. In such instances that the necessary freight expense exceeds 11%, you will be notified for prior approval before shipping. Our primary shipper is UPS.
SHIPPING IS NOT INCLUDED ON OVERSIZE AND HEAVY WEIGHT PARTS
CHARGES FOR FREIGHT WILL BE ESTIMATED BASED ON SIZE WEIGHT AND DISTANCE
SOME BODY PARTS ARE NOT AVAILABLE TO SHIP DUE TO THE HIGH RISK OF DAMAGE DURING TRANSIT
Returns
No refunds after 30 days. All return parts must be in the original packaging and you must include a copy of your invoice. If your order did NOT include the VIN, there will be no returns or exchanges on the parts ordered! There are no returns on airbags, electrical, fuel, high performance parts, racing parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 20% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable. Please email us at jowen@nelsonmazda.com for a Return Authorization Number prior to returning any merchandise. If you chose to email us, please include your order number and "Return Authorization" in the subject line. Returns will not be accepted without a Return Authorization Number Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under your account on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Terms of Use
PRICES ON ENGINES, TRANSMISSIONS, GEARBOX ASSEMBLIES, CATALYTIC CONVERTERS, AND OTHER MAJOR COMPONENETS MAY BE HIGHER THAN LISTED. THESE ITEMS ARE NOT AVAILABLE FOR TRUE WHOLESALE PRICING (20% OFF MSRP). 10% DISCOUNTS ARE OFFERED ON THESE PARTS.
No Warranty
THE ACCURACY AND RELIABILITY OF THE CONTENT ON THIS SITE IS NOT GUARANTEED. PRICES ARE SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. THE CONTENT FROM OR THROUGH THIS SITE IS PROVIDED "AS IS" AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED ARE DISCLAIMED INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE ASSUME NO LIABILITY FOR ANY ERRORS, BUGS, VIRUSES, OMISSIONS, OR OTHER PROBLEMS WITH THE CONTENT ON THIS SITE. TO THE FULLEST EXTENT OF THE LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER WITH RESPECT TO THE CONTENT ON THIS SITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED OR ACCESSED THROUGH PARTS.COM, FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTY SITES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THIS SITE OR ANY FURTHER LINKED SITE. WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THIS SITE, AND OPERATION OF THIS SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL.
Limitation of Liability
IN NO EVENT ARE WE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES ON THIS SITE OR THIS SITE'S PROGRAMS, SOFTWARE OR PRINTED MATERIALS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.